Refund Policy

1. We refund all cases of fraud and unauthorized transactions,handling charges, inclusive of all shipping and within 60 days of purchase. Additional refunds are issued at the discretion of the company.

2. We reserve the right to replace any damaged products instead of refunding them at the company's discretion.

3. In instances where a refund is warranted and agreed to by the company, customers are restricted to receiving a single refund per product ordered. Multiple refunds for purchases processed in multiple months are not permitted - i.e. We will only consider refunding the most recent months transaction and never multiple past months.

4. We reserve the right to refuse a refund to any customer who repeatedly requests refunds or who, in our judgment, requests refunds in bad faith.

5. In order to request a refund, you must contact Our Customer Service Department at [email protected]. If a refund is warranted, you will be provided with an RMA number and instructions on how to proceed.

6. Once an RMA notice has been issued to you, you will automatically receive an RMA email confirmation and authorization.

7. In order for your refund to be processed, you must include your RMA number written on the outside of your shipment in large and legible print.

8. We must receive the remaining product back to our fulfillment facility in good condition, and once it is received and the RMA number logged into our systems, a refund will automatically be processed and you will receive an email confirmation that your refund has been processed. Please note that depending on the bank that issued the credit card, a refund can take up to five (5) days to appear on your credit card statement.

9. Shipping and handling costs are not refundable.

10. You are responsible for any costs incurred to package and safely return the product to our fulfillment facility